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Your data and your rights
Controller: Groupe Sérénité, trading as Sérénité Assurance. Only the details entered here are sent to handle your request. Simulations saved in your browser are not attached. Requests remain in this inbox for up to twelve months; any subsequent customer file has its own retention period. To exercise your rights of access, correction, deletion or objection, select “My personal data”. You may also contact the French CNIL.
Depending on the subject, processing addresses your pre-contractual request or the team’s legitimate interest in answering messages and protecting the form from abuse.
Only authorised team members can view requests in the administration area. A technical identifier derived from the connection limits abusive submissions over a fifteen-minute period.
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